The reality of facility management today
You're the person everyone turns to when something needs fixing, ordering, or arranging. Without a system, you become a human ticketing queue: The typical experience:
Requests via Slack, email, in-person, and sticky notes on your desk
No visibility into what's pending, in progress, or complete
Constant interruptions asking 'What's the status of...?'
Things falling through the cracks when you're busy
Vendor coordination that lives in your head
How this flow looks in Triform
Requests come in via a simple form (or Slack command). Triform categorizes each one, routes it to the right handler based on type, tracks progress, sends updates to the requester, and escalates if things get stuck. You get a dashboard of everything in flight.
Start from a single prompt
Describe your full workflow in one go and let Triform design the flow with you.
Example prompt for this automation
Where this automation fits
Office operations that run themselves
Every request captured, routed, tracked, and completed — without you being the constant messenger and status checker. This means:
- Focus on solving problems, not tracking them
- Requesters get updates without asking
- Nothing falls through the cracks
From scattered requests to organized queue
Set up intake channels (Slack command, form, email monitoring)
Define request categories and routing rules
Connect to your vendor and internal systems
Set up status notifications and escalation rules