The reality of shift handovers today
Shift handovers are critical moments, but they often rely on informal communication:
Handover notes are scribbled quickly at the end of a long shift
Important details are mentioned verbally and forgotten
Incoming teams waste time figuring out what happened
No record of what was communicated for accountability
How this flow looks in Triform
In this setup, a Slack channel or simple form captures shift notes throughout the day. Before each shift change, Triform gathers these notes plus open tickets and incidents, compiles a structured summary, and delivers it to the incoming team automatically.
Start from a single prompt
Describe your full workflow in one go and let Triform design the flow with you.
Example prompt for this automation
Where this automation fits
Consistent handovers, zero effort
Handover summaries generate automatically at shift change. Teams just need to log notes during their shift. This means:
- Complete information transfer every single time
- Incoming teams start productive immediately
- Full audit trail of shift communications
From verbal handoffs to structured handovers
Set up note-taking channels for each shift
Connect your incident and ticket systems
Configure handover timing and recipients
Define your summary template and sections