What Triform can do with Twilio
Triform agents can read and write any field your API access allows, meaning you can move from "manual updates" to "codified workflows" that always run the same way.
Notifications
- Send order status updates via SMS.
- Alert engineers via phone call.
- Broadcast marketing messages.
Verification
- Send OTP codes for login.
- Verify phone numbers on signup.
- Two-factor authentication flows.
Voice Ops
- Route calls to the right department.
- Transcribe voicemails to text.
- Trigger callbacks from web forms.
What Triform can do with Twilio
Real-world examples of how teams use Triform + Twilio
Incident Alert Call
- Detect P1 incident in Jira/PagerDuty.
- Call the on-call engineer via Twilio.
- Read out incident details using TTS.
- Capture acknowledgement digit.
SMS Order Update
- Detect shipping update in Shopify.
- Send SMS with tracking link.
- Log message status in CRM.
Lead Callback
- Detect new lead with > 100 employees.
- Initiate call to sales rep.
- Bridge call to the lead immediately.
How Triform connects
Connect Twilio
Connect your Twilio account using your Account SID and Auth Token.
Select Numbers
Choose which phone numbers Triform should use.
Configure Webhooks
Set up webhooks for incoming messages or calls.
Who uses Triform with Twilio
For developers and operations teams building comms.
Roles
Teams
Why Triform for Twilio?
Visual Logic
Build complex flows without writing TwiML.
Integrated Data
Use data from your CRM or DB to personalize messages.
Reliable
Handle retries and fallbacks automatically.
FAQ
Do I need a Twilio account?
Yes, you need your own Twilio account and phone numbers.
Can it receive SMS?
Yes, Triform can trigger workflows on incoming SMS.
Does it support WhatsApp?
Yes, via the Twilio API for WhatsApp.
Tell us what you want to automate
Book a call with our team to discuss your process, or describe what you're looking to automate and we'll reach out with next steps.